The Hawthorne studies resulted in the concept called the Hawthorne Effect. In other words, _________________.
A) lighting conditions are the single most important element in increasing productivity
B) productivity cannot be an overriding concern of management
C) management pressure rather than group demands has the strongest influence on worker productivity
D) when employees are given special attention, productivity is likely to change regardless of whether working conditions change

Question

Quizplus · Accepted Answer

The Hawthorne Effect is the phenomenon where individuals modify or improve an aspect of their behavior in response to their awareness of being observed. The studies suggested that the attention given to employees during the research was a more significant factor in changing productivity than the physical changes to the work environment itself.

The Hawthorne Studies Resulted in the Concept Called the Hawthorne