A restaurant is faced with the challenge of communicating to its employees a significant change in service and style.Which method is LEAST effective for communicating this change?
A)Inform employees directly that they must accept the change.
B)Emphasize reasons the changes were made.
C)Explain the employees' important role in implementing the change.
D)Emphasize the benefits employees gain from the change.

Question

Quizplus · Accepted Answer

Simply telling employees that they must accept the change without providing any context or reasonings behind the change is least effective because it does not engage employees and may lead to resistance or confusion. The other options (B, C, D) all provide important information that can help employees understand the change and feel more motivated and confident in their ability to adapt to it.

A Restaurant Is Faced with the Challenge of Communicating to Its