Which of the following is the BEST beginning to a persuasive claim message to Ruth's Catering?
A)Please reimburse a total of $1,500 for serving the wrong meal at our recent company dinner.
B)Because you served the wrong menu at our recent company dinner, I am requesting that you reimburse us a total of $1,500.
C)A problem occurred with the catering we recently received from Ruth's Catering.
D)Satisfying customer needs has obviously been a cornerstone in the success of Ruth's Catering.

Question

Quizplus · Accepted Answer

Starting with a positive statement acknowledges the company's success and shows an intention to continue doing business with them, while also bringing up the issue that needs to be addressed.

Which of the Following Is the BEST Beginning to a Persuasive