If bad news appears in the first sentence of a message,the
A)receiver will be prepared for the reasoning that follows.
B)receiver's urge to counter argue will be minimized.
C)receiver's reaction is likely to be defensive.
D)receiver will withhold judgment until he or she has finished reading.

Question

Quizplus · Accepted Answer

If bad news appears in the first sentence, it is likely to trigger a defensive reaction from the receiver, as this news may come as a surprise or challenge to their expectations. Therefore, it is important to consider the impact of the first sentence and try to deliver the message in a way that minimizes defensiveness and promotes understanding.

If Bad News Appears in the First Sentence of a Message,the