Which of the following are FALSE when writing bad-news messages?
A)The writer should focus on the good rather than the bad.
B)The writer should present the negative ideas in positive terms when possible.
C)The writer should state what can be done rather than what cannot be done.
D)The writer should state the bad news early and reinforce it throughout the message.

Question

Quizplus · Accepted Answer

When writing bad-news messages, it is important to state the bad news early and clearly to avoid confusing or misleading the reader. Therefore, option D is false. Options A, B, and C are true as the writer should focus on the positive aspects whenever possible, present negative ideas in a positive light, and provide potential solutions or alternatives instead of simply stating what cannot be done.

Which of the Following Are FALSE When Writing Bad-News Messages