Providing an alternative or counterproposal to a refusal for a request should be avoided since it would only heighten audience frustration over the bad news.
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Q9: The Fair Credit Reporting Act gives consumers
Q10: To minimize disappointment and maintain a positive
Q11: When communicating negative organizational news,it is advisable
Q13: "We apologize for any inconvenience we may
Q14: Using passive voice and complex sentences are
Q15: Since the main message of a negative-news
Q16: "I have received and read your letter
Q17: In some circumstances,sharing bad news via email
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