An effective communicator of a message develops the message from the receiver's viewpoint which is a "you attitude" rather than a "me attitude."
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Q4: Baby boomers are also known as "latchkey
Q5: Fraud refers to errors that can occur
Q6: Embellishment or exaggeration is justified when needed
Q7: The use of euphemisms eliminates the need
Q8: As a sender of a message,it is
Q10: The use of doublespeak may be either
Q11: Avoiding the use of second person and
Q12: Sending e-cards should be reserved for personal
Q13: Supporting your view with objective facts is
Q14: Perception is limited by previous experiences and
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