Question 1

In the linear model of communication, the sender decodes the message, which is then encoded by the receiver.

Accepted Answer

Correct: Encoding involves creating a verbal or nonverbal message, while decoding is the interpretation of that message.
Incorrect:Encoding involves creating a verbal or nonverbal message, while decoding is the interpretation of that message.

Question 2

In addition to words themselves, nonverbal messages for certain contexts can change over time.

Accepted Answer

Correct:For example, in American culture, funeral-appropriate clothing has changed over time.
Incorrect:For example, in American culture, funeral-appropriate clothing has changed over time.

Question 3

According to the foundational principles of interpersonal communication, even the lack of response to another person's message can be a form of communication.

Accepted Answer

Correct:According to the principles of interpersonal communication, interpersonal messages are omnipresent.
Incorrect:According to the principles of interpersonal communication, interpersonal messages are omnipresent.

Question 4

In many cases, we are sending messages even when we do not intend to do so.

Accepted Answer

Correct:According to Principle 1, interpersonal messages, both intentional and unintentional, are omnipresent.
Incorrect:According to Principle 1, interpersonal messages, both intentional and unintentional, are omnipresent.

Question 5

A message that can be sent through sight, sound, and touch is high in channel immediacy.

Accepted Answer

Correct:Channel richness is the degree to which a communication attempt relies on a variety of channels to send a message.
Incorrect:Channel richness is the degree to which a communication attempt relies on a variety of channels to send a message.

Question 6

Interpersonal communication uses knowledge derived from the:
A) communicators' unique relationship.
B) communication channel.
C) model of communication used.
D) dyad.

Accepted Answer

a.Correct. Interpersonal communication is messaging between two people who use knowledge they have derived from their unique relationship to predict the impact of those messages.
b.Incorrect. Interpersonal communication is messaging between two people who use knowledge they have derived from their unique relationship to predict the impact of those messages.
c.Incorrect. Interpersonal communication is messaging between two people who use knowledge they have derived from their unique relationship to predict the impact of those messages.
d.Incorrect. Interpersonal communication is messaging between two people who use knowledge they have derived from their unique relationship to predict the impact of those messages.

Question 7

When you order lunch from the drive-thru, your interaction with the cashier is an example of:
A) interpersonal communication.
B) unique communication.
C) dyadic communication.
D) transactional communication.

Accepted Answer

a.Incorrect. Dyadic communication is the sending and receiving of messages between two people.
b.Incorrect. Dyadic communication is the sending and receiving of messages between two people.
c.Correct. Dyadic communication is the sending and receiving of messages between two people.
d.Incorrect. Dyadic communication is the sending and receiving of messages between two people.

Question 8

Shanice is having trouble paying attention to her friend, who is telling her about the exciting day she had, because she is worried about an upcoming exam and wants to go study. This is an example of:
A) physical noise.
B) physiological noise.
C) semantic noise.
D) psychological noise.

Accepted Answer

a.Incorrect. Psychological noise is any mental state that stops someone from accurately perceiving the full extent of a message.
b.Incorrect. Psychological noise is any mental state that stops someone from accurately perceiving the full extent of a message.
c.Incorrect. Psychological noise is any mental state that stops someone from accurately perceiving the full extent of a message.
d.Correct. Psychological noise is any mental state that stops someone from accurately perceiving the full extent of a message.

Question 9

Unlike the linear model of communication, the transactional model allows for:
A) feedback.
B) encoding.
C) decoding.
D) context.

Accepted Answer

a.Correct. The transactional model includes verbal and nonverbal responses in reaction to a message.
b.Incorrect. The transactional model includes verbal and nonverbal responses in reaction to a message.
c.Incorrect. The transactional model includes verbal and nonverbal responses in reaction to a message.
d.Incorrect. The transactional model includes verbal and nonverbal responses in reaction to a message.

Question 10

When Cecil teases his friend Katrina, she rolls her eyes and says, "Get out of my face!" Cecil laughs, indicating that he is reacting to the _______ information in Katrina's message.
A) literal
B) informational
C) relational
D) unidirectional

Accepted Answer

a.Incorrect. Relational information provides greater context and understanding about a message than simply the verbal basics.
b.Incorrect. Relational information provides greater context and understanding about a message than simply the verbal basics.
c.Correct. Relational information provides greater context and understanding about a message than simply the verbal basics.
d.Incorrect. Relational information provides greater context and understanding about a message than simply the verbal basics.

Question 11

You are having a terrible day when your friend bursts into the room to tell you about an incredible job offer he's just received. You are so irritated that you explode and tell him he's sure to end up being fired because he's so lazy and dimwitted. According to the foundational principles of interpersonal communication, which of the following is true?
A) If your friend doesn't react to your outburst, then communication has not occurred.
B) Your friend's reaction will not be affected by his cultural rules of communication.
C) The relational context of the message is not important in this situation.
D) Your relationship can be forever changed by this interaction.

Accepted Answer

a.Correct. Interpersonal messages are omnipresent--even lack of communication can convey a message.
b.Incorrect. Interpersonal messages are omnipresent--even lack of communication can convey a message.
c.Incorrect. Interpersonal messages are omnipresent--even lack of communication can convey a message.
d.Incorrect. Interpersonal messages are omnipresent--even lack of communication can convey a message.

Question 12

Camila communicates differently when she is hanging out with her roommates watching TV, visiting her grandmother in the hospital, and interacting with her coworkers at her job. This is communication principle:
A) 1: Interpersonal messages are omnipresent.
B) 2: Interpersonal messages follow rules.
C) 3: Interpersonal messages contain both substance and nuance.
D) 4: Interpersonal messages permanently impact relationships.

Accepted Answer

a.Incorrect. Certain situations, as well as certain cultures, have unique sets of communication rules.
b.Correct. Certain situations, as well as certain cultures, have unique sets of communication rules.
c.Incorrect. Certain situations, as well as certain cultures, have unique sets of communication rules.
d.Incorrect. Certain situations, as well as certain cultures, have unique sets of communication rules.

Question 13

You meet Calvin and Maria at a party you are attending with some mutual friends. During the course of the evening, they stay close together, touch hands, and often look into each other's eyes. One of the foundational principles of interpersonal communication states that interpersonal messages contain both substance and nuance. Applying this principle would help you to:
A) predict how your interactions with them will impact your future relationship.
B) interpret the cultural context of their communication.
C) make a judgment about their relationship.
D) observe the further subtleties of their communication with one another.

Accepted Answer

a.Incorrect. This principle states that relational information is contained in messages.
b.Incorrect. This principle states that relational information is contained in messages.
c.Correct. This principle states that relational information is contained in messages.
d.Incorrect. This principle states that relational information is contained in messages.

Question 14

The actual words of a communication comprise its:
A) specific rules.
B) omnipresent nature.
C) relational information.
D) content information.

Accepted Answer

a.Incorrect. According to Principle 3, content information is simply the verbal basics of a message.
b.Incorrect. According to Principle 3, content information is simply the verbal basics of a message.
c.Incorrect. According to Principle 3, content information is simply the verbal basics of a message.
d.Correct. According to Principle 3, content information is simply the verbal basics of a message.

Question 15

The communication channel lowest in channel synchronicity is:
A) face-to-face communication.
B) email.
C) phone conversation.
D) texting.

Accepted Answer

a.Incorrect. Channel synchronicity refers to the degree to which the message can be received and responded to in real time.
b.Correct. Channel synchronicity refers to the degree to which the message can be received and responded to in real time.
c.Incorrect. Channel synchronicity refers to the degree to which the message can be received and responded to in real time.
d.Incorrect. Channel synchronicity refers to the degree to which the message can be received and responded to in real time.

Question 16

Carlos met Rachel at a party. They enjoyed spending time together and agreed to get in touch again. Carlos wants his message to Rachel to have high channel synchronicity but lower channel immediacy, so he chooses:
A) a text message.
B) a face-to-face interaction.
C) a phone call.
D) email.

Accepted Answer

a.Correct. A text message has high channel synchronicity (can be received and responded to quickly) but lower channel immediacy (need not be attended to immediately).
b.Incorrect. A text message has high channel synchronicity (can be received and responded to quickly) but lower channel immediacy (need not be attended to immediately).
c.Incorrect. A text message has high channel synchronicity (can be received and responded to quickly) but lower channel immediacy (need not be attended to immediately).
d.Incorrect. A text message has high channel synchronicity (can be received and responded to quickly) but lower channel immediacy (need not be attended to immediately).

Question 17

Notes and letters can best be described as:
A) immediate.
B) rich.
C) synchronous.
D) asynchronous.

Accepted Answer

a.Incorrect. Asynchronous messages are not sent or received in a timely fashion and do not afford interaction or a timely response.
b.Incorrect. Asynchronous messages are not sent or received in a timely fashion and do not afford interaction or a timely response.
c.Incorrect. Asynchronous messages are not sent or received in a timely fashion and do not afford interaction or a timely response.
d.Correct. Asynchronous messages are not sent or received in a timely fashion and do not afford interaction or a timely response.

Question 18

Tran and his family like to email one another, but Tran often makes jokes or sarcastic comments that are misinterpreted. Sometimes these misunderstandings even cause hurt feelings among his family. Tran should consider choosing a communication channel with greater:
A) immediacy.
B) richness.
C) synchronicity.
D) cultural rules.

Accepted Answer

a.Incorrect. A richer channel might afford Tran's family the opportunity to hear his voice or see his facial expressions in order to interpret his real meaning.
b.Correct. A richer channel might afford Tran's family the opportunity to hear his voice or see his facial expressions in order to interpret his real meaning.
c.Incorrect. A richer channel might afford Tran's family the opportunity to hear his voice or see his facial expressions in order to interpret his real meaning.
d.Incorrect. A richer channel might afford Tran's family the opportunity to hear his voice or see his facial expressions in order to interpret his real meaning.

Question 19

George has decided to tell his parents that he is going to drop out of school and travel around Europe, doing odd jobs to earn his way. What is some of the verbal and nonverbal feedback George should expect from this communication interaction? What will be the likely communication climate, and what can George do to influence it? What kinds of noise may interfere with this message?

Accepted Answer

The answer of George has decided to tell his parents...

Question 20

Name a situation in which it would be most appropriate to use the following channels of communication: face-to-face, video chatting, a phone conversation, email, and a written note. Explain your answers.

Accepted Answer

The answer of Name a situation in which it would...

Quiz 1: Interpersonal Communication Overview

In the linear model of communication, the sender decodes the message, which is then encoded by the receiver.

In addition to words themselves, nonverbal messages for certain contexts can change over time.

According to the foundational principles of interpersonal communication, even the lack of response to another person's message can be a form of communication.

In many cases, we are sending messages even when we do not intend to do so.

A message that can be sent through sight, sound, and touch is high in channel immediacy.

Interpersonal communication uses knowledge derived from the:

When you order lunch from the drive-thru, your interaction with the cashier is an example of:

Shanice is having trouble paying attention to her friend, who is telling her about the exciting day she had, because she is worried about an upcoming exam and wants to go study. This is an example of:

Unlike the linear model of communication, the transactional model allows for:

When Cecil teases his friend Katrina, she rolls her eyes and says, "Get out of my face!" Cecil laughs, indicating that he is reacting to the _______ information in Katrina's message.

Camila communicates differently when she is hanging out with her roommates watching TV, visiting her grandmother in the hospital, and interacting with her coworkers at her job. This is communication principle:

The actual words of a communication comprise its:

The communication channel lowest in channel synchronicity is:

Carlos met Rachel at a party. They enjoyed spending time together and agreed to get in touch again. Carlos wants his message to Rachel to have high channel synchronicity but lower channel immediacy, so he chooses:

Notes and letters can best be described as:

Tran and his family like to email one another, but Tran often makes jokes or sarcastic comments that are misinterpreted. Sometimes these misunderstandings even cause hurt feelings among his family. Tran should consider choosing a communication channel with greater:

Name a situation in which it would be most appropriate to use the following channels of communication: face-to-face, video chatting, a phone conversation, email, and a written note. Explain your answers.