"Customers are always right"is so true in fact that every complaint requires the hotel to make some type of adjustment.

Question

Quizplus · Accepted Answer

While the phrase "the customer is always right" is a common service mantra, it doesn't mean that every complaint necessitates an adjustment. Businesses, including hotels, evaluate complaints on a case-by-case basis to determine the appropriate response, which may not always involve making an adjustment.

"Customers Are Always Right"is So True in Fact That Every