The same guest holds different expectations about the service to be received because the type, plan, rate and size of every hotel differs.

Name: The same guest holds different expectations about the service to be received because the type, plan, rate and size of every hotel differs.
Brand: Quizplus
Rating: 4.9 (33 reviews)

Question

Quizplus · Accepted Answer

Guest expectations vary significantly based on the hotel's category, pricing, amenities, and size, as these factors influence the perceived value and service level anticipated by the guest.

The Same Guest Holds Different Expectations About the Service to Be