Upgrades give the guests more value; upsells give the hotel more value.

Name: Upgrades give the guests more value; upsells give the hotel more value.
Brand: Quizplus
Rating: 4.9 (31 reviews)

Question

Quizplus · Accepted Answer

Upgrades typically involve offering the guest a higher class of service or product than they originally purchased, often at no additional cost, enhancing their experience. Upsells involve selling additional services or products to the guest, generating more revenue for the hotel.

Upgrades Give the Guests More Value; Upsells Give the Hotel