Why do Deming and other quality experts think PFP is a bad idea?
A)Performance appraisal diverts attention away from the systems related to the quality of the product or service.
B)PFP places too much emphasis on getting employees to do their jobs right the first time.
C)PFP links rewards valued by the employee to organizational outcomes valued by the employer.
D)Performance appraisal decreases the intensity of competition among individual workers.
E)PFP only enhances organizational performance.

Question

Quizplus · Accepted Answer

Deming and other quality experts believe that performance appraisal (which is often linked to pay-for-performance) places too much emphasis on individual performance rather than the systems and processes that contribute to quality. They argue that this can lead to a culture of blame and fear, and may actually decrease overall organizational performance. Instead, they advocate for a focus on continuous improvement of processes and systems.

Why Do Deming and Other Quality Experts Think PFP Is