Benchmarking is the process of gauging the internal practices and activities within a firm to an external reference or standard.
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Q9: A "qualified" rater includes an internal or
Q10: Providing training for managers is a means
Q11: Graphic rating scales are the most widely
Q12: The greater the specificity in the content
Q13: BARS are graphic scales with specific behavioral
Q15: The ProMES method of performance appraisal is
Q16: Appraisal cannot be person-oriented.
Q17: Appraisal data cannot be used to determine
Q18: The more precise the definition and measurement
Q19: The use of 360-degree appraisal systems is
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