Most of us do our worst listening when we are in highly charged emotional situations.
Correct Answer:
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Q7: One way to avoid listening errors caused
Q8: Many listening errors come from faulty assumptions.
Q9: Mirroring the speaker's feelings is a way
Q10: Active listening guarantees that you will not
Q11: One way to show attention and involvement
Q13: Listening to people rarely is an indication
Q14: In class you're encouraged to take notes,
Q15: You should never state your own feelings
Q16: People with problems need first of all
Q17: Expect many nonverbal acknowledgement responses when speaking
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