In the 7-S framework analysis,the "Hard S" category includes systems and processes which:
A)lay out the route that the organization will take in the future to increase absenteeism.
B)only includes the framework in which activities of employees are coordinated.
C)include formal and informal procedures that govern the every day activities of a firm.
D)act as guiding parameters for strategic planning in order to increase employee turnover rate.

Question

Quizplus · Accepted Answer

The "Hard S" category in the 7-S framework analysis includes systems and processes that govern the everyday activities of a firm, both formal and informal procedures. These may include rules and regulations, information technology systems, communication channels, decision-making processes, and workflow. The "Hard S" category is concerned with the structure of the organization and its operations, rather than its strategic goals or human resources. Therefore, options A, B, and D are incorrect as they do not align with the definition of the "Hard S" category.

In the 7-S Framework Analysis,the "Hard S" Category Includes Systems