Thomas has started working at Kmart on a part-time basis. His manager often commends him on his ability to understand customers' needs and help them make the right buying decision. This is a result of Thomas's
A) exhaustive vocabulary.
B) social perspective-taking.
C) prosocial moral reasoning.
D) use of puns, irony, and metaphors.

Question

Quizplus · Accepted Answer

Thomas's ability to understand customers' needs and help them make the right buying decisions is a result of his social perspective-taking, which involves understanding others' thoughts, feelings, and motivations.

Thomas Has Started Working at Kmart on a Part-Time Basis