Which of the following statements best defines the mission of an organization?
A) Increase next year's sales by 10 percent over current year sales
B) Become the world's largest provider of consumer goods
C) Adopt cost effective plan for providing new products and services to customers
D) Providing high quality products and services to customers

Question

Quizplus · Accepted Answer

The mission of an organization is a broad statement of its purpose, philosophy, and goals. It focuses on what the organization does, who it serves, and how it serves them. Option D, "Providing high quality products and services to customers," best encapsulates the essence of a mission statement by clearly stating the organization's ongoing commitment to quality and customer service. Options A, B, and C are more specific objectives or strategies rather than broad mission statements.

Which of the Following Statements Best Defines the Mission of an Organization