Question 1

To help prevent wrist discomfort or overuse of the wrist, the administrative assistant should:

Accepted Answer

An ergonomic keyboard reduces overuse stress on the wrist.

Question 2

All of the following are examples of how to reduce fatigue and eyestrain when working on the computer except:

Accepted Answer

Reading glasses, although certain individuals may require them, are not a recommended measure used to reduce eyestrain or fatigue for the average person.

Question 3

Ergonomics is the science that studies the relationship between people and their work environment.

Accepted Answer

Ergonomics is indeed the science that studies the connection between individuals and their work environment, taking into account factors such as physical, cognitive, and organizational ergonomics.

Question 4

Which of the following agencies or acts affects the physical design of the dental office?

Accepted Answer

Special attention should be directed to this act to ensure that the office design complies with state and federal guidelines.

Question 5

In 1970, the ___ Act was passed to ensure dental healthcare workers have a safe working environment.

Accepted Answer

In 1970, the Occupational Safety and Health Act was passed to ensure that workers in the United States have a safe working environment.

Question 6

Most dental offices prefer to use couches in the reception room because it makes the room seem more comfortable and it is easier to talk to people.

Accepted Answer

Seating space is an important consideration. People generally do not like to have others sitting too close to them. When completing forms or other business activities, a person needs some privacy.

Question 7

The "work triangle" in a business office consists of the reception zone, the work area zone, and the ___ zone.

Accepted Answer

The design of a business office can take into consideration three main zones in its design: the reception zone, the work area zone, and the intraoffice communication zone.

Question 8

In compliance with the Americans with Disabilities Act, which of the following are considered to be a requirement for dental offices?

Accepted Answer

All these modifications help create a barrier-free environment that complies with the Americans with Disabilities Act.

Question 9

Patients or staff may be affected by seasonal affective disorder (SAD). A direct consequence of SAD can be winter depression or sleep disorders.

Accepted Answer

This is a correct description of seasonal affective disorder (SAD).

Question 10

Which classification of motion requires use of the fingers, wrist, and elbow?

Accepted Answer

Class III motions involve the fingers, wrist, and elbow movement.

Question 11

Which organization requires employers to provide a hazard-free work environment?

Accepted Answer

The Occupational Safety and Health Administration requires employers to provide a hazard-free work environment.

Question 12

When seated at a computer workstation, an ergonomically correct body position should include all except which of the following?

Accepted Answer

When using the keyboard, the arms should not be positioned so the forearms and wrists are as horizontal as possible.

Question 13

Work zones within the work triangle are designed for different tasks to be completed without collisions.

Accepted Answer

Zones, also known as work centers, complement the work triangle. By planning zones within the triangle, you will ensure that different tasks can be carried out without collisions.

Quiz 6: Office Design and Equipment Placement