______________ is not a process tools for TQM systems
A) process ?ow analysis
B) histograms
C) lpier
D) control of chart
Correct Answer:
Verified
Q2: Which of the following is not one
Q3: The role of management is to _
A)provide
Q4: ISO - 14001 gives stress on _
A)plan
Q5: Service Assurance is _
A)con?dence with customer
B)customer has
Q6: What are the three C'c of TQM?
A)cultural,
Q8: Processes that operate with "six sigma quality"
Q9: _ are used in six sigma
A)black belt
B)green
Q10: Customers are primarily concerned with _
A)communicatio n,
Q11: Assured quality is necessary for building customer
Q12: "Quality is de?ned by the customer" is
A)an
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