Question 1

Supply chain management is essentially the optimisation of material flows and associated information flows involved with an organisation's operations. To manage these flows, e-business applications are essential to bring such benefits as noted in 'Internet retailing' in 2010 which reported that the average rates of return to a high street retailer could be as high as 10%. What did the same source report as the average rate of return for UK e-commerce sites?
A)15%
B)22%
C)12%
D)18%

Accepted Answer

The same source reported that the average rate of return for UK e-commerce sites was 22%.

Question 2

Supply chain (SC) management involves the coordination of all supply activities of an organisation from its suppliers to the delivery of products to its customers. There are various features associated with this area of e-commerce and which refers to what is known as efficient consumer response (ECR):
A)Creating and satisfying customer demand by optimizing strategies, promotions and product introductions
B)The links between an organisation and all partners involved
C)Transactions between an organisation and its customers and intermediaries
D)None of the above

Accepted Answer

Efficient Consumer Response (ECR) is focused on creating and satisfying customer demand by optimizing various aspects of the supply chain, including strategies, promotions, and product introductions, which aligns with option A.

Question 3

An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:
A)Process - inputs - outputs
B)Sourcing - input - process - outputs
C)Inputs - outputs - process
D)Inputs - process - outputs

Accepted Answer

A

Question 4

Logistics is an integral part of supply chain management. Which explanation best represents outbound logistics?
A)A supply chain that emphasises distribution of a product to passive customers
B)The management of material resources entering an organisation from its suppliers and other partners
C)An emphasis on using the supply chain to deliver value to customers who are actively involved in product and service specification
D)The management of resources supplied from an organisation to its customers and intermediaries

Accepted Answer

The answer of Logistics is an integral part of supply...

Question 5

The 'value chain' idea is a concept that has been well established for the past three decades and it refers to considering key activities that an organization can conduct to add value for the customer. It traditionally distinguished between primary activities and support activities. Why is this concept regarded as outdated with the development of e-business?
A)There is a clear distinction between primary and support activities
B)The concept still holds and does not need revision
C)The support activities offer far more than just support
D)Support activities have been subsumed under primary activities

Accepted Answer

The answer of The 'value chain' idea is a concept...

Question 6

A value chain analysis provides an analytical framework for an organisation to examine individual activities and determine value added at each stage. The principles can also be applied to an organisation's external value stream analysis which considers how the whole production and delivery process can be made more efficient. The activities can be categorized into those:
A)All of the below
B)Those required for product development or production systems
C)Those that do not add value
D)That create value as perceived by the customer

Accepted Answer

Value chain analysis involves examining all activities within an organization, including those required for product development or production systems (B), those that do not add value (C), and those that create value as perceived by the customer (D). Therefore, all of the options provided are aspects of a value chain analysis.

Question 7

Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?
A)Creating a consensus forecast
B)Creating a preliminary delivery plan
C)Creating a preliminary production plan
D)Creating a quality control plan

Accepted Answer

The answer of Improvements in the value chain can be...

Question 8

What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?
A)Cloud organisation
B)Base-free organisation
C)E-organisation
D)Virtual organisation

Accepted Answer

This definition refers to a Virtual Organisation, which is characterized by its reliance on technology to function without traditional physical boundaries, allowing for more flexibility and collaboration across different locations.

Question 9

Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange have given rise to the study of the optimisation of the:
A)Virtual integration
B)Information asymmetry
C)Information supply chain
D)Vertical integration

Accepted Answer

The optimization of the Information supply chain is directly related to improving supply chain efficiency through digital communication. This involves standardizing data formats and enhancing data exchange to ensure seamless information flow among stakeholders.

Question 10

The typical benefits of e-supply chain management gained by a B2B company are quite comprehensive. Which of the following is false though?
A)Increased efficiency of individual processes
B)Reduced complexity of the supply chain
C)Increased costs through outsourcing
D)Improved data integration between elements of the supply chain

Accepted Answer

Increased costs through outsourcing is not a typical benefit of e-supply chain management. The primary goals of e-supply chain management include increasing efficiency, reducing complexity, and improving integration, which often leads to cost reductions rather than increases.

Question 11

What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers?
A)Password and user name reminders
B)Supply chain visibility
C)Radio-frequency identification of products
D)None of the above

Accepted Answer

Supply chain visibility is crucial for different parties involved in the supply chain to access and understand the flow of goods, inventory levels, and other critical information. It enables better decision-making, improves efficiency, and enhances collaboration among employees, suppliers, logistics service providers, and customers.

Question 12

What was the rationale behind introducing the Global Data Synchronisation Network in 2005?
A)To provide a common pricing structure taking currency fluctuations into account
B)To speed up e-commerce interaction
C)To allow trading partners to manage each other's supply chain
D)To create standards for sharing information about products

Accepted Answer

The Global Data Synchronisation Network (GDSN) was introduced to create standards for sharing information about products, ensuring that trading partners have consistent and accurate product data.

Question 13

To manage e-supply chains effectively, benefits need to be developed into a performance management framework. Sambasivan and colleagues (2009) produced such a framework, identifying categories of measures and provided examples of metrics for each. Which of the following fits this framework?
A)Production level metric - range of products and services, effectiveness of scheduling techniques, capacity utilisation
B)Cost in supply chain - return on investment
C)Supply chain finance and logistics cost - total, distribution, manufacturing, and inventory costs
D)They are all accurate

Accepted Answer

The answer of To manage e-supply chains effectively, benefits need...

Question 14

Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing supply partnerships and a restructuring will often require companies to:
A)Reduce their number of suppliers
B)Focus on core competencies
C)Develop strong partnership relationships
D)All of the above

Accepted Answer

Restructuring the supply chain often involves reducing the number of suppliers to streamline operations and focus on those that can offer the best value, focusing on core competencies to leverage the company's strengths, and developing strong partnership relationships to ensure reliability and quality in the supply chain. All these strategies are interconnected and contribute to a more efficient and effective supply chain management.

Question 15

As guidance to managing a global distribution, seven action points have been suggested. Do these include:
A)Do not waste money, time and energy initially
B)Let distributors pick you
C)Treat local distributors as short-term partners
D)They are all incorrect

Accepted Answer

The suggested action points for managing a global distribution likely emphasize strategic planning, building long-term partnerships, and actively selecting and managing distributors rather than the options provided, which suggest a passive or short-term approach.

Question 16

Big JIT includes all of the following EXCEPT:
A)Vendor relations
B)Scheduling materials
C)Human relations
D)Technology management

Accepted Answer

Human relations is not a part of Big JIT.

Question 17

Which of the following reasons accounts for the importance of supply chain Management?
A)Increasing competitive pressures
B)Decreasing globalization
C)Decreasing levels of outsourcing
D)Increasingtransportation costs

Accepted Answer

The answer of Which of the following reasons accounts for...

Question 18

. Which of the following is NOT a benefit of supply chain management?
A)Less variety
B)Greater agility
C)Lower inventory
D)Higher productivity

Accepted Answer

The answer of . Which of the following is NOT...

Question 19

What would be the total cost of inventory, if a firm holds 200 units of a product 'A',where the carrying cost is Rs. 2 per unit?
A)Rs. 202
B)Rs. 100
C)Rs. 198
D)Rs. 400

Accepted Answer

The total cost of inventory is calculated by multiplying the number of units held by the carrying cost per unit. Therefore, for 200 units at Rs. 2 per unit, the total cost is 200 * 2 = Rs. 400.

Question 20

Which of the following mathematical expressions can be employed to compute inventory cost?
A)Carrying cost per unit + average inventory cost
B)Carrying cost per unit × average inventory cost
C)Carrying cost per unit ÷ average inventory cost
D)Carrying cost per unit - average inventory cost

Accepted Answer

The inventory cost can be computed by adding the carrying cost per unit to the average inventory cost.

Quiz 3: E-Supply Chain Management: Concepts and Practices

An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:

Logistics is an integral part of supply chain management. Which explanation best represents outbound logistics?

Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?

What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?

Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange have given rise to the study of the optimisation of the:

The typical benefits of e-supply chain management gained by a B2B company are quite comprehensive. Which of the following is false though?

What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers?

What was the rationale behind introducing the Global Data Synchronisation Network in 2005?

To manage e-supply chains effectively, benefits need to be developed into a performance management framework. Sambasivan and colleagues (2009) produced such a framework, identifying categories of measures and provided examples of metrics for each. Which of the following fits this framework?

Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing supply partnerships and a restructuring will often require companies to:

As guidance to managing a global distribution, seven action points have been suggested. Do these include:

Big JIT includes all of the following EXCEPT:

Which of the following reasons accounts for the importance of supply chain Management?

. Which of the following is NOT a benefit of supply chain management?

What would be the total cost of inventory, if a firm holds 200 units of a product 'A',where the carrying cost is Rs. 2 per unit?

Which of the following mathematical expressions can be employed to compute inventory cost?