Helen is a new manager who is about to perform her first round of performance reviews with her employees. She knows which of the following is a characteristic of the performance appraisal process?
A) Most employees view the appraisal process as fair and unbiased.
B) Most employees look forward to the appraisal process.
C) Training is likely unnecessary for managers performing reviews.
D) There are perceptual biases that may affect the manager's ability to accurately rate follower performance.

Question

Quizplus · Accepted Answer

Perceptual biases, such as the halo effect and leniency bias, can impact the accuracy and fairness of performance appraisals. It is important for managers to be aware of these biases and take steps to minimize their effects. Additionally, training for managers on how to conduct effective performance appraisals can be beneficial in improving the process and outcomes for both managers and employees. Choices A and B are incorrect as many employees may not view the appraisal process as fair and unbiased, and may not look forward to it. Choice C is incorrect as training for managers is often necessary to ensure they have the knowledge and skills to effectively conduct performance appraisals.

Helen Is a New Manager Who Is About to Perform