Lenore is face with a dilemma in the workplace. She plans to follow the rational decision-making model to resolve this issue. Which of the following is the first step she should take?
A) gather information
B) identify the problem
C) generate alternatives
D) develop action plans

Question

Quizplus · Accepted Answer

The first step in the rational decision-making model is to identify the problem. This involves recognizing that there is a deviation from a desired state and specifying the nature of the problem. Only then can Lenore move on to gathering information, generating alternatives, and developing action plans.

Lenore Is Face with a Dilemma in the Workplace