Which of the following statements describes a customer service activity?
A) receiving and storing materials
B) transforming inputs into the final product
C) inducing buyers to purchase the product
D) assisting with the use of the product

Question

Quizplus · Accepted Answer

Assisting with the use of the product is a customer service activity. It involves providing support and guidance to customers on how to use the product effectively, troubleshooting any issues they may face, and addressing their concerns to ensure satisfaction. Receiving and storing materials (A) relates to logistics and operations, transforming inputs into the final product (B) pertains to production, and inducing buyers to purchase the product (C) is a marketing function.

Which of the Following Statements Describes a Customer Service Activity