Which of the following is a function of the customer service module of operations applications?
A)scheduling shipping
B)recording payment method
C)controlling inventory
D)providing self-help via Web

Question

Quizplus · Accepted Answer

Providing self-help via web is a function of the customer service module of operations applications. This allows customers to access information and resolve issues on their own, reducing the load on customer service representatives. Scheduling shipping, recording payment method, and controlling inventory are functions typically handled by other modules within operations applications.

Which of the Following Is a Function of the Customer