ERP systems integrate sales, orders, inventory, manufacturing, customer service, human resources, and accounting.
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Q11: A general ledger application would be an
Q12: Customer service is typically part of the
Q13: One way to gain competitive advantage using
Q14: The operations function handles order entry and
Q15: Customer relationship management (CRM) is an example
Q17: Functional silos are designed to work independently
Q18: In the past 10 years, all companies
Q19: With functional systems, one of the biggest
Q20: Using MIS, one way to gain competitive
Q21: Which of the following is a rationale
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