Sympathy and empathy are essentially the same thing except sympathy uses more worker owning statements to convey feelings.
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Q9: Allowing clients to cathart about the issue
Q10: A good owning statement may mean making
Q11: A good owning statement can be used
Q12: Communicating empathically means focusing exclusively on the
Q13: Directive counseling is culturally judgmental and demeaning
Q15: As odd and paradoxical as it may
Q16: "We" statements are an excellent way to
Q17: Communicating genuineness means talking about yourself as
Q18: Owning feeling is probably more important in
Q19: Distancing is a technique the worker can
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