A _____is an item that is built or produced to satisfy the needs of a certain group of people, it can be tangible or intangible.
A) process
B) physical evidence
C) packaging
D) product
Correct Answer:
Verified
Q3: Direct Marketing plays a broader role, that
Q4: Sending a birthday card to consumer is
Q5: Direct marketing has three characteristics namely: Direct
Q6: Communications sent to invite customers to respond
Q7: The _framework was extensively used to support
Q9: It refers referring to the channel by
Q10: An essential ingredient to any service provision
Q11: This refers to the systems used to
Q12: _is the element of the service mix
Q13: E-marketing and online marketing is an example
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