According to a 1998 survey of AMA sent to global corporations, what was the most important objective the global corporations believe they face?
A) Customer service.
B) Foreign language training.
C) Outsourcing and contracting.
D) Political lobbying.

Question

Quizplus · Accepted Answer

The 1998 survey by the American Management Association (AMA) found that the most important objective global corporations believed they faced was customer service. This reflects the understanding that in a global market, customer satisfaction and service are paramount for success and competitiveness.

According to a 1998 Survey of AMA Sent to Global