Question 1

Norms may be prescriptive or ___.

Accepted Answer

The answer of Norms may be prescriptive or ___....

Question 2

Role ambiguity, role conflict, and role overload cause role ___.

Accepted Answer

The answer of Role ambiguity, role conflict, and role overload...

Question 3

Harmonizers, compromisers, encouragers, and expediters are examples of which of the following sets of team-member roles?

Accepted Answer

These roles are examples of relations-oriented roles, which focus on improving team dynamics, supporting team members, and facilitating positive relationships within the team.

Question 4

Which of the following is not a way to encourage ""hot groups""?

Accepted Answer

All the options listed (A through D) are indeed ways to encourage "hot groups," which are small, passionate, and dedicated groups within organizations that are highly engaged and innovative. Making room for spontaneity, encouraging intellectual exchange, using information technology to build relationships, and valuing truth and the speaking of it are all strategies that can help foster the environment in which hot groups thrive.

Question 5

A team of researchers in nuclear engineering has been working together for more than12 years. Over time, they have developed into a high performing team that has made numerous breakthrough findings through their work. Each member of the team has settled into his/her own role and the team has matured to a point where it has a clear sense of its long-term vision. In addition, the team is able to self-manage itself for the most part. What should the team leader do now?

Accepted Answer

Given the team's maturity, clear long-term vision, and ability to self-manage, the leader should step back and allow the team to manage itself, intervening less directly in its activities. This approach supports the team's autonomy and leverages its established capabilities.

Question 6

It is appropriate to vary team membership across tasks, but not over the course of a particular task.

Accepted Answer

The answer of It is appropriate to vary team membership...

Question 7

Members in dyads tend to get to know each other well and thus to be comfortable.

Accepted Answer

The answer of Members in dyads tend to get to...

Question 8

At General Electric, action forums are broadly inclusive corporate meetings that involve key players from management, the factory floor, and even outside suppliers and customers.

Accepted Answer

Action forums at General Electric (GE) are designed to be inclusive meetings that bring together a wide range of participants, including management, factory floor staff, and external stakeholders like suppliers and customers, to discuss and strategize on various corporate matters. This approach is part of GE's effort to ensure comprehensive stakeholder engagement and collaboration across different levels of the organization and its external partners.

Question 9

Following Lance Armstrong's fall in the 2003 Tour de France his closest rival, Jan Ullrich, waited for him to remount rather than to speed ahead and gain precious seconds. This is given as an example of social presence effects.

Accepted Answer

This is an example of sportsmanship or fair play, not social presence effects. Social presence effects refer to the impact of the presence of others on an individual's behavior, often in a social or group context.

Question 10

Depending on the goals of a team, increasing team cohesiveness may or may not foster the best interests of the organization.

Accepted Answer

Team cohesiveness can lead to increased productivity and morale when aligned with organizational goals, but if the team becomes too insular, it may resist new ideas or changes that are in the best interest of the organization, potentially leading to negative outcomes.

Question 11

Control based on norms is sometimes called clan control.

Accepted Answer

Clan control refers to the control mechanism based on shared norms, values, standards, and expectations within an organization or group, guiding members' behaviors without the need for formal rules and directives.

Question 12

Defining the team's assignment involves specifying the team's purpose, responsibilities, and needs.

Accepted Answer

Defining the team's assignment indeed involves specifying the team's purpose, responsibilities, and needs, as this sets clear expectations and goals for the team to achieve.

Question 13

Self-oriented roles are roles that members adopt for personal gain.

Accepted Answer

Self-oriented roles are roles that individuals adopt in a group setting primarily to fulfill personal needs or gain personal benefits, rather than focusing on the group's goals or success.

Question 14

In view of the strong benefits of five- or seven-member teams, other teams sizes should never be used.

Accepted Answer

The effectiveness of a team size depends on the project's complexity, goals, and context. While five- or seven-member teams are often effective, different sizes may be more suitable for specific tasks or organizational structures.

Question 15

There are three primary stages of group development.

Accepted Answer

There are five primary stages of group development: forming, storming, norming, performing, and adjourning.

Question 16

In general, it is better to use a four-person team than a five-person team.

Accepted Answer

Research and practical experience suggest that the optimal team size depends on the project's complexity, scope, and the team's ability to communicate and collaborate effectively. There is no one-size-fits-all answer, and both four-person and five-person teams can be effective under different circumstances.

Question 17

One step in planning the team effort is dividing the team's overall assignment into parts.

Accepted Answer

Dividing the team's overall assignment into parts is a crucial step in planning the team effort as it helps in organizing the work, assigning responsibilities, and ensuring that all aspects of the project are covered.

Question 18

The manager of a newly formed cross-functional team is trying to get her team organized. The team is composed of individuals from marketing, engineering, finance, information technology and human resources. After taking some time to ""break the ice"" with her team members, she shifts her focus to the challenging task of defining the roles of the team members. Based on the guidelines for managing team roles, which of the following should the manager do?

Accepted Answer

The manager should understand the roles they must play as a leader and the roles they need not play.

Question 19

GE Plastics, a division of General Electric Company, acquired rival company Borg-Warner Chemicals and faced the task of integrating two very work cultures. The ""Share to Gain"" project was started in order to develop:

Accepted Answer

The "Share to Gain" project was initiated to develop team spirit, which is essential for integrating different work cultures and ensuring smooth collaboration between employees from both companies.

Question 20

Which of the following would not tend to build team cohesiveness?

Accepted Answer

All the options listed (A through D) are strategies that can help build team cohesiveness. Making team membership attractive, keeping the team small, praising and publicizing accomplishments, and identifying outside threats to unite the team are all effective ways to enhance the sense of unity and purpose within a team.

Quiz 3: Building and Developing the Team