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Business
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Consumer Behavior in Action
Quiz 12: Motivation
Path 4
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Question 1
True/False
Achievement and affiliation are positively valenced approach objects.
Question 2
True/False
Secondary demand is demand for the general product category that satisfies consumer needs.
Question 3
True/False
Approach objects are the desired state consumers seek, such as achievement, affiliation, or prestige.
Question 4
True/False
Secondary psychogenic needs are needs that arise in response to cultural exposure and the environment.
Question 5
True/False
Observational research is the primary and most effective method for discovering consumer motivation.
Question 6
True/False
Market research surveys are instrumental in discovering the latent needs of consumers.
Question 7
True/False
"Heads I win, tails you lose" describes an approach-avoid motivational conflict.
Question 8
True/False
Motivational conflict is a clash concerning positively and/or negatively valenced objects.
Question 9
True/False
A prepotent need has the greatest immediate influence over people's actions.
Question 10
True/False
Innate needs of Maslow's hierarchy include physiological and safety needs.
Question 11
Multiple Choice
A relatively enduring, strong, and persistent internal stimulus that arouses and directs behavior toward certain goals is a __________.
Question 12
Multiple Choice
Leonard realizes he is very tired from staying up all night to study for his statistics exam. The tension between his actual state and desired state of being causes him to purchase a latte at Starbucks. What is the term used to describe this tension?
Question 13
Multiple Choice
The psychological outcome of motivation, resulting in interest in searching for and processing buying information and otherwise exerting effort to acquire the product is known as __________.
Question 14
Multiple Choice
The customer's desire to achieve the approach object because it either satisfies functional needs and wants or fulfills hedonic desires for pleasure is __________.
Question 15
Multiple Choice
Home hair coloring kits geared toward older women are an example of which type of object?
Question 16
Multiple Choice
A "still single?" advertisement for Match.com featuring a woman with her collection of cats is an example of which emotional appeal?
Question 17
Multiple Choice
Mary is just starting the South Beach diet. Today, she is going out for lunch to her favorite Italian bistro with all of her girlfriends. She really wants to order a basket of Italian bread. Which motivational conflict is Mary experiencing?