Legacy systems
A) can impede company-wide CRM development.
B) are generally developed by an IT task force.
C) are what every organization strives for in CRM development.
D) are best practice attempts at CRM.
E) C and D are correct
Correct Answer:
Verified
Q49: Which is FALSE?
A)CRM is applicable to all
Q50: Select the INCORRECT statement. Campaign management tools
A)were
Q51: Database construction is
A)easiest for firms having infrequent
Q52: Which is INCORRECT? Relational databases contain
A)customer transaction
Q53: Which is a true finding with respect
Q55: CRM systems
A)should emphasize platform technology first and
Q56: With respect to CRM systems
A)technical integration leads
Q57: "Quick-results" CRM benefits companies in many ways.
Q58: Which of the following is true concerning
Q59: Difficulties in integrating customer data include all
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