In the staircase model of intercultural communication, the stage at which an individual is "mindlessly mindful" and can code-switch effortlessly between the two different intercultural communication systems is the _______ stage.
A) conscious competence
B) conscious incompetence
C) unconscious incompetence
D) unconscious competence

Question

Quizplus · Accepted Answer

The stage at which an individual is "mindlessly mindful" and can code-switch effortlessly between the two different intercultural communication systems is the unconscious competence stage. This is because the individual has internalized the different communication systems and can use them without consciously thinking about it. Conscious competence refers to the stage where an individual is able to use the different communication systems, but it requires conscious effort and thought. Conscious incompetence is the stage where an individual is aware of their lack of intercultural communication skills. Unconscious incompetence is the stage where an individual is not aware of their lack of intercultural communication skills.

In the Staircase Model of Intercultural Communication, the Stage at Which