In the staircase model of intercultural communication, the stage at which individuals have some notion that they behave incompetently but lack the knowledge or skills to operate adaptively in the new culture is the _______ stage.
A) conscious competence
B) conscious incompetence
C) unconscious incompetence
D) unconscious competence

Question

Quizplus · Accepted Answer

The stage at which individuals have some notion that they behave incompetently but lack the knowledge or skills to operate adaptively in the new culture is known as conscious incompetence. This means that individuals are aware of their lack of understanding or ability to navigate the new culture, but they have not yet acquired the skills or knowledge to do so effectively.

In the Staircase Model of Intercultural Communication, the Stage at Which