What is the term for a response to buyer objections in which the salesperson tells the customer that he or she is wrong?
A) translation or boomerang
B) forestalling
C) third-party reinforcement
D) direct denial

Question

Quizplus · Accepted Answer

The term for a response to buyer objections in which the salesperson tells the customer that he or she is wrong is a direct denial. This approach is generally not recommended as it can make the customer defensive and may lead to the loss of the sale.

What Is the Term for a Response to Buyer Objections