"Unfreezing" refers to
A)The process by which an instructor establishes rapport with a reticent group of participants.
B)The process by which resistance to change is addressed and "worked through."
C)The process by which managers are convinced to provide their employees with career development opportunities that could result in them leaving their current positions.
D)The process by which budgetary funds are released for allocation to HRD/training initiatives.

Question

Quizplus · Accepted Answer

"Unfreezing" refers to the process by which everyone who is involved with and impacted by the change is brought to the point where they can understand and accept that a particular change will happen.
Key Takeaway: Kurt Lewin described the change process as one that involves three stages: unfreezing, moving and refreezing. The moving phase represents the process through which people are brought to the point where they actually experience the "new state" that the change was designed to bring about. The refreezing phase is what once represented a change has now become the norm.

"Unfreezing" Refers to