Listening includes using our eyes and our heart as well as our ears.
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Q30: Noise, delivery, language, message overload, and perception
Q31: Listening is one's physical ability to perceive
Q32: Focusing on the many details in a
Q33: Becoming an effective communicator begins with listening.
Q34: As empathetic listeners, we judge the statement
Q36: Noise, delivery, language, and perceptions are variables
Q37: Passive listening occurs when the only party
Q38: Hearing is more complex than listening because
Q39: Paralanguage means restating another person's message into
Q40: Jargon is highly specialized words that are
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