When refusing a request, you should do all of the following except
A) thank people for what they asked you to do
B) offer an alternative
C) state directly that you are not willing to agree to the request
D) state the specific reason why you are refusing, self-disclosing private information if pressed

Question

Quizplus · Accepted Answer

You should not state the specific reason why you are refusing if it involves self-disclosing private information, as this can be inappropriate and uncomfortable for both parties involved. It is best to simply state that you are not able to agree to the request and offer an alternative if possible.

When Refusing a Request, You Should Do All of the Following