The manager can achieve positive results from criticism if:
A) he or she criticizes the team member in the team's presence.
B) the criticism addresses both the job performance and the personal behavior of the individual.
C) he or she shows respect for the team and the individual.
D) both A and

Question

Quizplus · Accepted Answer

Showing respect for both the team and the individual is important in achieving positive results from criticism. Criticizing in front of the team can cause embarrassment or defensiveness, and addressing personal behavior can be seen as an attack. Focusing on job performance and delivering the criticism in a respectful manner can lead to the team member making positive changes. Choice A is not the best option as publicly criticizing can have negative consequences. Choice B is not the best option as personal behavior should be addressed separately from job performance.

The Manager Can Achieve Positive Results from Criticism If