When a receiver is attempting to interpret nonverbal behaviors to decode a sender's message, what effect do those nonverbal behaviors have on the sender's meaning?
A) They can either clarify or confuse the meaning.
B) They can obscure the meaning.
C) They have no effect when delivered through multiple channels.
D) They have no effect when delivered by the sender through only one channel.

Question

Quizplus · Accepted Answer

Nonverbal behaviors can either help to clarify the intended meaning of a message or can create confusion for the receiver. Nonverbal cues can add additional layers of meaning to a message or can contradict the verbal message being delivered. Therefore, the interpretation of nonverbal behaviors is important in understanding the intended meaning of a message.

When a Receiver Is Attempting to Interpret Nonverbal Behaviors to Decode