An interactive communication process designed to help people reach agreement when one person wants something from another is called
A) win-lose
B) problem-solving
C) negotiation
D) conflict mediation

Question

Quizplus · Accepted Answer

Negotiation is the process of communicating with the aim of reaching an agreement between parties who have different objectives or requirements. It is often used to resolve conflicts or to make deals in business or politics. It is a collaborative process where each party tries to find common ground and come to a mutually beneficial agreement. The other options, win-lose, problem-solving, and conflict mediation, may be elements within a negotiation but do not fully encompass the process of negotiation itself.

An Interactive Communication Process Designed to Help People Reach Agreement