Question 1

Which of the following is not one of the six dimensions of team talk?
A) Identification
B) Social distance
C) Interdependence
D) Leadership

Accepted Answer

Identification, social distance, interdependence, task orientation, process orientation, and conflict management are the six dimensions of team talk according to research by Eduardo Salas and colleagues. Leadership is not one of the dimensions.

Question 2

Using inclusive pronouns such as "we," "our," and "us" are examples of which of the following dimensions of team talk?
A) Identification
B) Social distance
C) Interdependence
D) Leadership

Accepted Answer

Using inclusive pronouns such as "we," "our," and "us" creates a sense of identification among team members and emphasizes a shared responsibility for the team's success. This is an example of the identification dimension of team talk.

Question 3

Phrases such as "Would you be so kind as to...?" and addressing a person by his/her formal title, such as "Mrs. Kincade" are examples of which of the following dimensions of team talk?
A) Identification
B) Social distance
C) Interdependence
D) Power differentiation

Accepted Answer

These phrases are examples of social distance, as they are used to maintain a formal or respectful distance in communication, often reflecting awareness of roles, status, or social hierarchy.

Question 4

According to Harvard research Daniel Goleman, emotional intelligence is a combination of intrapersonal communication (personal competence) and interpersonal communication (social competence).

Accepted Answer

According to Daniel Goleman's research, emotional intelligence is a combination of personal competence (intrapersonal communication) and social competence (interpersonal communication).

Question 5

Interpersonal communication is defined as the process of creating meanings in the minds of others.

Accepted Answer

Interpersonal communication is defined as the exchange of information, feelings, and meanings between two or more people through verbal and/or non-verbal methods. It's not just about creating meanings in the minds of others, but also about understanding and being understood.

Question 6

The ability to receive, interpret, analyze, and respond to messages is regulated by a person's emotional intelligence.

Accepted Answer

Emotional intelligence includes the ability to accurately perceive and understand both verbal and nonverbal communications, as well as the ability to manage one's own emotions in response to those messages.

Question 7

When a person sends an Unintentional messages, they are transmitted through verbal communication only.

Accepted Answer

Unintentional messages can also be transmitted through nonverbal communication such as body language, tone of voice, or facial expressions.

Question 8

The gap between what we intend to communicate and what is actually received is called the semantic differential.

Accepted Answer

The gap between what we intend to communicate and what is actually received is called the communication gap, not the semantic differential. The semantic differential is actually a rating scale used to measure the meaning of concepts or objects.

Question 9

Research shows that a group's interaction patterns clearly affects the group's success.

Accepted Answer

Multiple studies have shown that the interaction patterns among group members can have a significant impact on the success of the group in achieving its goals. Factors such as communication style, level of participation, and group cohesion can all play a role in determining whether a group is able to work effectively together and achieve its objectives.

Question 10

Sincere speakers blink between 10 and 20 times per minute.

Accepted Answer

This statement is true. Research has shown that people who are telling the truth generally blink between 10 and 20 times per minute, while those who are not being sincere may blink more or less frequently. However, it is important to note that blinking rate alone is not a foolproof indicator of honesty, and other nonverbal cues and contextual factors should also be taken into account.

Question 11

Females consistently give more eye contact than males.

Accepted Answer

Research has shown that females give more eye contact than males in various social interactions. This could be due to cultural and societal norms as well as differences in communication styles between males and females.

Question 12

In a study of physically attractive people, it was found that they are considered to have less credibility than their less attractive counterparts.

Accepted Answer

There is no clear consensus on whether physically attractive people are perceived as less credible than their less attractive counterparts. Some studies have found this effect, while others have found no significant relationship between physical attractiveness and credibility.

Question 13

An endomorph is a person who is tall, thin, and fragile.

Accepted Answer

An endomorph is actually a person who has a higher percentage of body fat and a rounder, softer body type.

Question 14

You should void using technical jargon to impress others. This can confuse rather than clarify.

Accepted Answer

Using technical jargon to impress others can lead to confusion instead of clarification. It's important to communicate clearly and effectively, using language that is easily understood by the target audience.

Question 15

An average speaking rate is 150-200 words per minute.

Accepted Answer

The answer of An average speaking rate is 150-200 words...

Question 16

Inflection refers to the resonance of the voice.

Accepted Answer

Inflection refers to the variation in pitch and tone of the voice, not just resonance.

Question 17

According to research, the more uncomfortable a speaker is, the more disfluencies she/he uses when talking.

Accepted Answer

This has been found in several studies on speech disfluencies. Disfluencies such as pauses, ums, ahs, and repetitions tend to increase when a speaker is feeling anxious, nervous, or uncomfortable.

Question 18

Interestingly, the filler words "um" and "uh" are also used in several other languages, including French and Turkish.

Accepted Answer

The answer of Interestingly, the filler words "um" and "uh"...

Question 19

Recent research in zero-history groups shows that factors such as agreeableness and openness correlated positively with the rate at which they generated supportive communication.

Accepted Answer

Recent research has indeed shown that agreeableness and openness correlated positively with the rate at which zero-history groups generated supportive communication.

Question 20

When someone acts like a "know-it-all" he/she is displaying characteristics of the defensive climate called superiority.

Accepted Answer

The answer of When someone acts like a "know-it-all" he/she...

Quiz 2: Communication Processes

Which of the following is not one of the six dimensions of team talk?

Using inclusive pronouns such as "we," "our," and "us" are examples of which of the following dimensions of team talk?

Phrases such as "Would you be so kind as to...?" and addressing a person by his/her formal title, such as "Mrs. Kincade" are examples of which of the following dimensions of team talk?