Knowledge management is about making sure that knowledge from employees, teams, and units in an organization is captured, remembered, stored, and shared with others.

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Knowledge management is a process of identifying, creating, capturing, organizing, and sharing information within the organization to enhance productivity and competitiveness. It involves creating a supportive culture, processes, and technologies that encourage knowledge sharing and dissemination among employees, teams, and units in the organization. The ultimate goal of knowledge management is to improve organizational learning, decision-making, and performance by leveraging knowledge assets and capabilities.

Knowledge Management Is About Making Sure That Knowledge from Employees