Jared is an engineer on a self-managing work team. Although an expert in his technical area, Jared is very nervous about public speaking. The team process requires each member to give presentations on their projects every week. Jared tends to make a shambles of his presentations. Finally, Jared's boss sent him for training in public speaking. At Jared's first presentation after his training, his boss sat in the back of the room, nodding and smiling, and giving Jared a thumbs-up sign when Jared finished. Jared's boss was using:
A) positive reinforcement
B) transfer of training
C) specific goals
D) motivation
E) practical encouragement

Question

Quizplus · Accepted Answer

Jared's boss was using positive reinforcement by acknowledging and encouraging Jared's improved public speaking skills through nodding, smiling and giving a thumbs-up sign. This positive feedback is likely to increase the chances of Jared improving his performance in future presentations.

Jared Is an Engineer on a Self-Managing Work Team