Question 1

Two types of damages a court may award to a traveler when the travel agent breaches a duty to use due diligence in arranging the trip include ____________________________________________________________, ____________________________________________________________.

Accepted Answer

The answer of Two types of damages a court may...

Question 2

The ______________________________ is an international treaty that sets the limits of airline's liability for lost, stolen, damaged, or misdelivered goods.

Accepted Answer

The answer of The ______________________________ is an international treaty that...

Question 3

A traveler who purchases discount tickets from a travel agent has fewer rights than a person who purchases full-price tickets.

Accepted Answer

The rights of a traveler are the same regardless of whether they purchase discounted or full-price tickets. All passengers have certain rights guaranteed by law, including the right to a safe and comfortable flight, the right to compensation in the event of flight delays or cancellations, and the right to file a complaint if their rights have been violated.

Question 4

___________________________________ is a forum that encourages people with a legal claim to act as their own advocates in court without a lawyer.

Accepted Answer

The answer of ___________________________________ is a forum that encourages people...

Question 5

In lieu of disclaimers, travel agents are well advised to include in their contracts with customers ____________________________________________________________________.

Accepted Answer

The answer of In lieu of disclaimers, travel agents are...

Question 6

An airline pilot has considerable authority to remove travelers who are suspected of being hijackers.

Accepted Answer

As part of their job responsibilities, airline pilots have the authority to remove passengers from a flight if they suspect the passenger may pose a threat to the safety or security of the flight, including suspected hijackers. This is established under aviation security regulations and procedures.

Question 7

A type of insurance that covers a travel agent's failure to satisfy its obligation to a customer is called ________________________________________.

Accepted Answer

The answer of A type of insurance that covers a...

Question 8

The 1992 act that protects the rights of handicapped persons is called the ___________________________________ Act.

Accepted Answer

The answer of The 1992 act that protects the rights...

Question 9

A traveler with an airline reservation who is bumped due to overbooking is entitled to damages based on ______________________________.

Accepted Answer

The answer of A traveler with an airline reservation who...

Question 10

The practice of overbooking by an airline is illegal and will subject the airline to criminal prosecution.

Accepted Answer

Overbooking by an airline is not illegal, but it can result in denied boarding compensation for passengers who are involuntarily bumped from a flight. However, some countries have regulations and penalties for excessive overbooking or failure to properly compensate passengers.

Question 11

Negligent entrustment of a car includes renting it to someone who is from France and has a valid French driving license but not one from the United States.

Accepted Answer

Negligent entrustment involves entrusting a vehicle to someone who is unfit or incapable of safely operating it, not merely lacking a local license but having a valid one from another country like France, which may be recognized under certain conditions.

Question 12

A travel agent recommended a particular hotel to a client who uses a wheelchair for mobility. Unknown to the travel agent, the hotel did not have handicapped-accessible rooms. A convention was being held in the city of destination, and so no other rooms were available. The customer was forced to end the vacation early and return home. True or false: The travel agent will be held liable to the customer for the expense incurred during the trip.

Accepted Answer

The travel agent recommended a hotel without ensuring that it had handicapped-accessible rooms, which resulted in the customer being unable to fully enjoy their vacation and having to return home early. This could be seen as negligence on the part of the travel agent, and they may therefore be held liable for the expenses incurred during the trip.

Question 13

A travel agent will be liable to a customer if the travel agent fails to confirm hotel reservations and, when the customer arrives, no rooms are available.

Accepted Answer

This is because a travel agent has a duty of care towards their customers and has a responsibility to ensure that all travel arrangements, including hotel reservations, are confirmed and in order. Failing to do so can result in a breach of contract and the travel agent can be held liable for any damages or losses incurred by the customer.

Question 14

In a case where a travel agent is held liable to a customer for the acts of a travel wholesaler, the travel agent can seek compensation for the money it paid to the traveler by ______________________________.

Accepted Answer

The answer of In a case where a travel agent...

Question 15

____________________ is a relationship in which one person acts for or represents another based on authority voluntarily given.

Accepted Answer

The answer of ____________________ is a relationship in which one...

Question 16

A ____________________ is a rule or condition of air travel that binds the airline and passengers.

Accepted Answer

The answer of A ____________________ is a rule or condition...

Question 17

In an overbooking situation, an airline can usually avoid liability for punitive damages by ____________________________________________________________.

Accepted Answer

The answer of In an overbooking situation, an airline can...

Quiz 13: Travel Agents and Airlines Rights and Liabilities

Two types of damages a court may award to a traveler when the travel agent breaches a duty to use due diligence in arranging the trip include , .