When writing business reports for outsiders (such as customers or suppliers), it is best to
A) use a less formal tone than you would for an internal audience.
B) include personal references such as "you" and "us."
C) use a more formal tone than you would for an internal audience.
D) use a great deal of idiomatic language.

Question

Quizplus · Accepted Answer

When writing business reports for outsiders, it is best to use a more formal tone than you would for an internal audience to maintain a professional and credible image of the company. This will also help to improve the clarity and conciseness of the report by avoiding the use of idiomatic language, which may not be easily understood by people from different cultural backgrounds. Avoiding personal references such as "you" and "us" will also help maintain a neutral and objective tone.

When Writing Business Reports for Outsiders (Such as Customers or Suppliers)