When answering requests and a potential sale is involved, one important goal is to
A) leave your audience with a good impression of you and your firm.
B) use hard sell techniques to pressure the reader into making the purchase.
C) provide negative information about any possible competitors.
D) none of the above.

Question

Quizplus · Accepted Answer

Leaving a positive impression is crucial in potentially securing a sale. Hard sell techniques or negative information about competitors can actually have a negative impact on the potential buyer's decision-making process.

When Answering Requests and a Potential Sale Is Involved, One