All of the following are part of the Ten Steps of Crisis Communication except:
A) Identify crisis communication team
B) Train spokesperson
C) Keep arm's length from your audience
D) Be prepared to ride out the storm

Question

Quizplus · Accepted Answer

Keeping an arm's length from your audience is not part of the Ten Steps of Crisis Communication. The other choices, identifying a crisis communication team, training a spokesperson, and being prepared to ride out the storm, are all part of the Ten Steps.

All of the Following Are Part of the Ten Steps