Which of the following does not create a positive image for a dental practice?
A) When requested,provide patients with the standard financial policy.
B) Inform patients of the treatment process before treatment begins.
C) Ask patients to bring you a summary of their policy.
D) Keep notes about patient preferences,activities,special events,and likes and dislikes.
Correct Answer:
Verified
Q7: When dealing with an angry patient,_.
A)involve others
Q8: Dealing with an angry patient requires special
Q9: When the assistant is on the phone
Q10: When a patient is noncompliant with the
Q11: A new patient enters the office for
Q13: Which of the following techniques will encourage
Q14: Correctly using a patient's name during conversation
Q15: At times,a patient may have a complaint
Q16: All the following are strategies that can
Q17: A prospective patient's impression elements are classified
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