Joe was not satisfied with his meal or the service at a restaurant, so he told the manager about it. Which type of postconsumption behavior did Joe perform?
A) antiloyalty
B) switching
C) disconfirming
D) complaining
E) attributing

Question

Quizplus · Accepted Answer

Complaining is the postconsumption behavior that Joe performed by expressing his dissatisfaction with the meal and the service to the manager.

Joe Was Not Satisfied with His Meal or the Service