Many patients believe that when they go to the dentist that the experience will be unpleasant. These thoughts that the experience will be unpleasant influence consumers' _____ and can negatively effect their comprehension and behavior regarding this vital service.
A) adaptation level
B) cognitive frames
C) habituation level
D) acceptance threshold
E) expectations

Question

Quizplus · Accepted Answer

The statement refers to patients' beliefs and thoughts about going to the dentist, which can be considered as their expectations. These expectations can negatively affect their comprehension and behavior towards dental services.

Many Patients Believe That When They Go to the Dentist